Política de envío

At CasaBuilt, we understand that cabinetry delivery timing directly impacts your renovation schedule. Our shipping process is structured to provide clear timelines, reliable freight coordination, and transparent communication from order to arrival.

Order Processing Times

All orders are reviewed and confirmed within 1–2 business days after purchase. Once confirmed, production and fulfillment timelines begin.

  • RTA Cabinet Orders: Typically ship within 5–10 business days

  • Semi-Custom Cabinet Orders: Typically ship within 10–20 business days, depending on configuration and finish selection

Orders placed on weekends or holidays are processed on the next business day.

Estimated Transit Times

Transit time depends on your location and freight carrier scheduling.

  • Eastern & Central U.S.: 3–7 business days after shipment

  • Western U.S.: 5–10 business days after shipment

  • Remote or Rural Areas: May require additional transit time

Once your order ships, you will receive tracking information and freight carrier contact details.

Delivery Method

Cabinetry orders are shipped via freight carriers due to size and weight. Delivery is curbside unless otherwise specified.

This means:

  • The carrier will deliver to the closest accessible area outside your home.

  • You are responsible for moving cabinets indoors.

  • We recommend having at least two people available to receive and inspect the shipment.

If liftgate service is required for residential delivery, this will be arranged in advance where applicable.

Inspection Upon Delivery

Please inspect all shipments immediately upon arrival.

If any visible damage is present:

  1. Note the damage clearly on the freight delivery receipt.

  2. Take photos before signing.

  3. Contact CasaBuilt within 48 hours of delivery.

Failure to document visible freight damage at delivery may affect replacement eligibility.

Shipping Costs

Shipping costs are calculated at checkout based on order size and destination. Promotional free shipping offers may apply to qualifying orders.

Trade Partner shipping terms may vary based on account structure.

Backorders & Delays

While we work to maintain accurate inventory and timelines, occasional delays may occur due to:

  • High seasonal demand

  • Custom finish selections

  • Freight carrier scheduling

  • Weather disruptions

If delays occur, our team will notify you promptly with updated estimated delivery information.

Order Changes & Address Accuracy

Please verify your shipping address before completing checkout. Once an order has entered fulfillment, address changes may not be possible.

Order modifications may delay shipment timelines.

Questions About Your Shipment?

If you have questions regarding your order status, delivery coordination, or inspection process, please contact our support team. We are committed to ensuring your cabinetry arrives safely and on schedule.